The Future Of Retail:  How SMBs can rise to new customer demands.

In 2021, it is estimated that there will be 2.1 billion digital buyers worldwide. The internet has revolutionized the way we shop—and with technology rewriting the rules of retail, you need to get on board or you'll be left behind – So, are you ready for the Retail Renaissance?

Why You Need To Join The Retail Renaissance?

It’s no secret that consumers are calling the shots—and they have spoken. Today's consumers demand the personalization of Netflix, the convenience of Uber, and the speed of Amazon. Consumers want fast, easy, secure, and streamlined round-the-clock shopping experiences. They want one-day shipping services, discounts and vouchers, customized recommendations, and no fuss, easy returns—and if you can’t provide it for them, they will find a retailer that can.

To Survive You Need To Become An Intelligent Retailer

Did you know that 80% of CEOs believe their brand offers a superior experience—but only 8% of customers agree? With increasing competition paired with ever-changing customer expectations and greater emphasis to maintain consumer trust and loyalty—balancing consistent execution and customer satisfaction is a tightrope few can walk.

Disruptive technology has taken a firm grip on the retail industry. Whether or not retailers like it, the retail landscape is fast-changing; and to compete in today’s dynamic and rapidly evolving landscape, retailers must change, too. Retailers must evolve from efficient retailers to intelligent enterprises, or they will lose relevance, margin, and market share.

Intelligent ERP Is Powering The Retail Industry.

By the end of 2020, your customers will manage 85% of their relationships online. Disruptive Technologies are powering retail experiences—making change the need of the hour. It’s now become imperative for retailers to effectively merge technology with function to become intelligent enterprises—and intelligent ERP is the only, and best solution.

Technology is the synergist for the revolution of customer behaviours, desires, and needs, and intelligent enterprises that use the latest ERP systems across their business—in real-time, give their customers the products, information and personalised shopping experiences they desire and need, building trust and loyalty. So, we’ll ask again—are you ready for the Retail Renaissance?

Invest Now In Digitising Your Retail Operations For Tomorrow

As retail restrictions begin to ease, it's critical for retailers to plan for reopening and relaunching their retail business. Shopper behaviours are changing fast, and to keep up, retailers must streamline operations while adapting to the “New Normal.” As the new shopper journey evolves it has become crucial for retailers to search out opportunities to connect with and better serve their customers and capitalise on these opportunities.

From digital commerce, POS, mobile payments and your online store to managing your supply chain, inventory, loyalty programs and so much more; SAP Business One paired with iVend Retail is proven to help retail companies increase revenue, profitability, and market share.

Learn How Abacus & iVend Retail Helped Riyadh Al Mutawakil Deliver a Superior Customer Experience

SAP Business One along with iVend Retail provides retailers with more control and visibility over their operations via a complete, omnichannel retail management solution for every aspect of running a retail business from day-to-day operations to back-office and head-office functionality.

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Why Thousands Of Global Mid-Market & Enterprise Retailers Are Embracing Omnichannel Retail

Retailers are struggling to deliver omnichannel experiences due to poor customer data, and in the current digital landscape wherein shoppers are just as likely to purchase in an online store as in a brick-and-mortar store, delivering a seamless channel experience across channels has become imperative.

Used by over 55,000 customers around the world, SAP Business One is more than just ERP software. It aids retailers around the globe, by providing a digital roadmap to automate and bring sales, financial management, banking, purchasing, manufacturing, inventory, supply-chain, and customer relationship management together in one flexible, responsive system and now, it integrates seamlessly with iVend Retail to deliver a true omnichannel excellence.

As an integrated suite of retail applications and a digital platform for global retailers to pursue innovative business models and deliver relevant, personalized customer experiences anywhere, anytime—iVend Retail with out-of-the-box integration to SAP Business enables mid-market and enterprise retailers to maximize sales potential by implementing fully-integrated sales growth programmes and a consistent brand presence across physical and digital sales channels. Retailers can no longer ignore the omnichannel business model. As digital technologies reshape the shopping landscape, retailers need to accelerate their transformation in this area. Omnichannel retail can help deliver a seamless, intuitive shopping experience, which can increase customer satisfaction, profitability and loyalty.

Build Your Unique Roadmap To The Future With Abacus —Your Transformation Partner

An SAP Gold Partner and a GPEC Member with a track record of over 600+ ERP SAP implementations across sectors, Abacus-a business transformation firm-combines additional, customized retail solutions to extend the capabilities of SAP Business One.

With the design strategy, intelligent solutions and integrated business processes— we design and deliver SAP systems on-time and within budget. Whether on-Cloud, On-prem, Mobile or Hybrid—we unlock new business value by helping retailers accelerate their digital journey and drive better business outcomes