Abacus Cambridge Partners Blogs

Wondering how to succeed in the experience economy? Read this!
Wondering how to succeed in the experience economy? Read this!
June 2023

If you go back in time, through the annals of human history, in our earthly experience we started as an agrarian economy...

The Future Of Retail:  How SMBs can rise to new customer demands.
The Future Of Retail:  How SMBs can rise to new customer demands.
June 2023

In 2021, it is estimated that there will be 2.1 billion digital buyers worldwide. The internet has revolutionized the wa...

The Future Of Customer Service
The Future Of Customer Service
May 2023

There's a lot of excitement about new technology in customer care, support, and success. The progress of video, real-tim...

Five key Benefits of ERP for Construction Companies
Five key Benefits of ERP for Construction Companies
May 2023

The UK construction industry is one of the largest sectors, accounting for around 6 per cent of GDP. You might think tha...

The CEO Playbook for Enhancing Customer Experience
The CEO Playbook for Enhancing Customer Experience
May 2023

If you have reached the position of a CEO, Congratulations! You are now part of an exclusive club that comprises of 5.5%...

Living Beyond a Score: Net Promoter Spirit
Living Beyond a Score: Net Promoter Spirit
May 2023

"Great organizations are formed and transformed when the culture of ‘Customer-Centric Experience' flows from the Spirit ...

Reinvent Your Organisation with a Successful Digital Transformation
Reinvent Your Organisation with a Successful Digital Transformation
May 2023

Business executives agree that digital transformation is pivotal to running a successful business in today’s digital era...

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